Southern AgCredit continues to monitor the COVID-19 pandemic and adjust our operations to keep our customers and staff as safe as possible. Our team members are currently transitioning from working remotely to returning to the office. Regardless of the location, our team remains committed to supporting our customer-owners. Although we will be fully staffed in each branch by June 15th, we will continue to keep our branches closed to the public until further notice.
As a reminder, you can access your accounts and services online by using Ag Banking Online. To enroll, visit www.southernagcredit.com/enroll. You can download our Mobile Banking App by searching for Southern AgCredit in your mobile device’s app store. We know how critical the online tools are as we help our customers maintain their businesses. If you need assistance with these tools, have questions, or would like support from our team, please contact us by calling your local branch or by calling our customer service line at 800-499-5742.
We know that many of our stockholders have suffered in various way due to COVID-19. In support of our stockholders whose operations have been negatively impacted by COVID-19, we have the following relief options available:
- Payment deferrals
- Short-term lines of credit
- Loan restructures
- Waived fees for late payments
- Extending the terms of loan repayments
- Easing loan documentation or credit-extension terms for new loans
If your operations have been negatively impacted by COVID-19 and you want to request relief, we encourage you to reach out to your loan officer. Please keep in mind that all terms of your loan agreement remain unchanged until a formal request is received, required information is provided, an option is approved and processed to completion.
Our Annual Stockholder Meeting is postponed until further notice.
We will continue to monitor national, state, and local situations and guidelines and will update our website with any changes. Thank you for your business and your patience during this unprecedented time.
Phillip D. Morgan
Chief Executive Officer